Legal

Privacy Policy

Last updated: April 2026

Muang Thai Modern Massage Inc. ("we", "us", or "our") is committed to protecting your personal information in accordance with the Personal Information Protection Act, SBC 2003, c 63 (BC PIPA) and applicable federal privacy legislation. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details — name, phone number, and email address
  • Booking information — appointment dates, times, and service preferences
  • Health information — relevant medical history or physical conditions you choose to share to help us provide safe and appropriate treatment

2. How We Use Your Information

We use your personal information only for the purposes for which it was collected, including:

  • Scheduling and managing appointments
  • Communicating appointment confirmations or reminders
  • Providing safe, appropriate, and personalised massage therapy services
  • Responding to enquiries submitted through our website or by phone

We do not sell, rent, or share your personal information with third parties for marketing purposes. By using our services, you consent to the sharing of your personal information with trusted third-party service providers who assist us in operating our business and delivering services to you.

3. Health Information

Any health information you share with us is treated with the utmost confidentiality. It is used solely to ensure your treatments are safe and suited to your needs. This information is never disclosed to third parties without your explicit consent, except where required by law.

4. How We Store Your Information

Personal information is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We take reasonable physical, administrative, and technical measures to protect your information from unauthorised access, disclosure, or misuse.

5. Your Rights

Under BC PIPA, you have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for the use of your information, subject to legal or contractual obligations

To exercise any of these rights, please contact us using the details below. We will respond to requests within 30 days.

6. Cookies & Website Data

Our website may use basic cookies to support site functionality. We do not use tracking or advertising cookies, and we do not collect personally identifiable information through your use of our website unless you submit it directly (for example, via a contact form).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Muang Thai Modern Massage Inc.
  • 2154 W Broadway, Vancouver, BC V6K 2C8
  • 604-428-9698

Or send us a message below and we'll get back to you: